{"id":886,"date":"2021-12-03T20:32:48","date_gmt":"2021-12-03T20:32:48","guid":{"rendered":"https:\/\/tenis-calador.com\/terminos-y-condiciones-de-las-reservas\/"},"modified":"2026-04-13T16:14:45","modified_gmt":"2026-04-13T16:14:45","slug":"booking-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/tenis-calador.com\/en\/booking-terms-and-conditions\/","title":{"rendered":"Booking Terms and Conditions"},"content":{"rendered":"<h1>Online Court Booking Rules<\/h1>\n<p><strong>1. Mandatory punctuality<\/strong><br \/>\nPlayers must arrive at the exact time of their booking. After 15 minutes without prior notice, the court will be released.<\/p>\n<p><strong>2. Cancellations and changes in advance<\/strong><br \/>\nCancellations or modifications must be made at least 48 hours in advance.<\/p>\n<p><strong>3. Conditions in case of rain<\/strong><br \/>\nIn case of rain or inability to play, a rescheduling or a cash refund will be offered.<\/p>\n<p><strong>4. Discount codes<\/strong><br \/>\nPromotional codes are personal and non-transferable. Misuse may result in cancellation of the booking.<\/p>\n<p><strong>5. Care of rented equipment<\/strong><br \/>\nAll equipment must be handled properly. In case of breakage or damage, a charge of \u20ac100 will apply.<\/p>\n<p><strong>6. Responsibility of the booking holder<\/strong><br \/>\nThe person making the booking will be responsible for the use of the court and the behaviour of the players.<\/p>\n<p><strong>7. Payment required to confirm the booking<\/strong><br \/>\nThe booking will only be confirmed once the corresponding payment has been made.<\/p>\n<p><strong>8. Maximum number of players per court (safety)<\/strong><br \/>\nFor safety reasons and proper use of the facilities, a maximum of 4 players per court is allowed.<br \/>\nIn the case of larger groups (e.g. families or groups of 5 or more people), they must organize themselves in turns, and no more than 4 people may play simultaneously.<\/p>\n<p><strong>9. Use of playing time<\/strong><br \/>\nPlaying time cannot be extended if the court is subsequently booked.<br \/>\nIf there is no following booking, play may continue only with prior notice to the club.<br \/>\nThe booking system operates in 1-hour blocks; booking or playing half hours is not allowed.<\/p>\n<p><strong>10. Correct booking details<\/strong><br \/>\nUsers must provide accurate information (name, contact details, etc.). Bookings with false information may be cancelled.<\/p>\n<h2><b>Court Booking Conditions<\/b><\/h2>\n<p>To make a booking, you must complete the form with your contact details, court, preferred day and time. You may add extras such as a can of balls or lighting time.<\/p>\n<p>Bookings must be made as far in advance as possible. The minimum allowed notice is 30 minutes; in this case, cancellations are not permitted except for reasons specified in the cancellation section.<\/p>\n<p>Your 1-hour booking includes 55 minutes of play, and the remaining 5 minutes must be used to clean the court and leave it ready for the next booking.<\/p>\n<p>Your booking is not confirmed until you receive a confirmation email.<\/p>\n<h2><b>Gift Voucher Purchase Conditions<\/b><\/h2>\n<p>You can make any purchase (1 hour court booking or a multi-hour voucher) to give as a gift. Simply select the &#8220;gift voucher&#8221; option and fill in the details.<\/p>\n<p>The booking has no fixed date and is valid for one year. The recipient must redeem it at least 48 hours before the intended date of use via the corresponding form on our booking page \u201chttp:\/\/\u2026\u201d<\/p>\n<p>**The gift voucher purchase can be sent to the recipient by providing their name, email, and desired delivery date.<\/p>\n<p>First, you must enter the buyer\u2019s details, and then you will be asked whether you want to send it by email to the recipient. Simply complete the form so it can be sent to the gift recipient.<\/p>\n<p style=\"color: red;\">** <em>(Valid only for hourly tennis court bookings; not applicable to 6, 8, or 10-hour vouchers. Hour-based vouchers can be purchased as gifts, but they do not include the option to enter recipient details or specify delivery date.) <\/em><\/p>\n<h2><b>Cancellation Policy<\/b><\/h2>\n<p>Cancellations with a refund are only accepted if made at least 2 weeks in advance.<\/p>\n<p>If the booking must be cancelled due to weather conditions, we will offer an alternative date. If you cannot reschedule, a full refund will be issued.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online Court Booking Rules 1. Mandatory punctuality Players must arrive  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-886","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/pages\/886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/comments?post=886"}],"version-history":[{"count":8,"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/pages\/886\/revisions"}],"predecessor-version":[{"id":1477,"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/pages\/886\/revisions\/1477"}],"wp:attachment":[{"href":"https:\/\/tenis-calador.com\/en\/wp-json\/wp\/v2\/media?parent=886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}